How Your Data Is Collected and Used
When you open an account with us, we collect the personal details you provide — your name, contact number, and identification — as part of the account registration process. We also record transaction data linked to your deposits and withdrawals. If you fund your account via
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JazzCash or Easypaisa, the payment reference and mobile number associated with that transaction are logged on our side; the same applies to Raast transfers and any other supported deposit method. We use that data to verify your identity, process payments accurately, and investigate any disputes you
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raise with our support team. We do not sell or share your personal data with third parties for marketing purposes. Data may be disclosed to payment processors — including the networks behind JazzCash, Easypaisa, and Raast — solely to complete or confirm a transaction, and to
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regulatory or law enforcement bodies where we are legally required to do so. Your data is retained for as long as your account is active and for a further period required by applicable regulations. When an account is closed, data that is no longer needed for
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legal or compliance purposes is deleted according to our internal retention schedule. This policy applies to access from Pakistan and other eligible regions where local law permits. If local regulations change what we can offer or how we handle data, this policy will be updated and
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the revised version posted at q769/privacy-policy/. Continued use of your account after a policy update indicates acceptance of the revised terms. For questions about jurisdiction-specific rights, contact us at privacy@q769.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.